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How do I get loyalty points?As part of our group buying community, you'll enjoy monthly rebates based on the popularity of the meal sets you've purchased. Each month, we meticulously tabulate the number of purchases for specific items, and your rebates are calculated accordingly. These rebates are then converted into valuable loyalty points, which you can conveniently use to offset your future orders. The more popular an item is in the previous month, the greater your rebates will be, allowing you to enjoy even more benefits. You may use the loyalty points to off-set your next Group Buy Purchase, making it both rewarding and cost-effective. We will add the loyalty points every 30th of the month, between 2200 to 0000. Please avoid ordering during this time period.
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What should I do to ensure that ingredients are of optimal freshness?To ensure optimal freshness, we advise that you unpack your ingredients and store temperature-sensitive ingredients in your refrigerator as soon as possible. Note: Check the “use-by” dates on food packaging. Do not eat once this date has passed. Ensure that your fridge temperature is set between 2°C and 5°C. Kindly ensure that you utilize the ingredient sets you've purchased from us within the week.
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About our RecipesRecipes shown are Chef and Nutritionist-approved. We carefully choose healthier food products as ingredients. We also take the time to decipher food labels on your behalf, simplifying the process of selecting the best and healthiest options. You don't have to worry about hidden sugars and salts as our nutritionists would have taken those into account when developing the recipes with our chefs. Our Recipes are for individuals without medical conditions (includes athletes), regardless whether the recipes are personalised or not. We use the Recommended Dietary Allowances (RDA) and World Health Organisation (WHO) guidelines to estimate the various portion sizes for each recipe unless you take up our meal planning service. We currently only offer athletes the meal planning service where recipes are personalized according to their nutritional and training needs for the week. Click here to know more.
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Can I modify the recipes to accommodate my allergies and food preferences?We are unable to do customisation for our recipes unless you are an athlete in our meal planning service. Kindly look through the ingredients list and select your group buys accordingly before making payment should you have any food restrictions/food allergies. Please be aware that certain ingredients are integral to the dish and we will be unable to remove them.
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How about cancellations?We do not accept cancellations before and after the delivery date. We will initiate the processing of the orders on the same day as when you ordered.
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About the Collection of the itemsWe provide drive thru' service at Promenade@Pelikat. You can also arrange to pick up your order via third-party courier. Collections are to be done on Fridays 12pm to 6pm or Saturdays 10am to 12pm. Note: Orders can be placed any time before Monday, but the final deadline for ordering is always on Mondays, 6pm. We need at least 4-5 days to process your request. We do not accept cancellations before and after the delivery date. We will initiate the processing of the orders on the same day as when you ordered.
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About our Group BuysMy Dietary Strategies is working with Nutrition Plan X to offer group buy service for our recipes, ensuring that we carefully choose healthier food products as ingredients. We also take the time to decipher food labels on your behalf, simplifying the process of selecting the best and healthiest options. My Dietary Strategies deals with the Meal Planning Service while Nutrition Plan X deals with the Group Buying Service. For any issues with Group Buys, please contact Nutrition Plan X. Unlike other Group Buys, you would be choosing a set of ingredients based on the recipes that we offer. As part of our group buying community, you'll enjoy monthly rebates based on the popularity of the meal sets you've purchased. Each month, we meticulously tabulate the number of purchases for specific items, and your rebates are calculated accordingly. These rebates are then converted into valuable loyalty points, which you can conveniently use to offset your future orders. The more popular an item is in the previous month, the greater your rebates will be, allowing you to enjoy even more benefits. Please keep in mind that you can redeem your loyalty points once per order, making it both rewarding and cost-effective. Kindly ensure that you utilize the meal sets you've purchased from us within one week.
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What if I have an issue with the items that I have received?We would recommend that you check the items when receiving them. Otherwise, it will take a while for us to proceed with the exchange request. If you are dissatisfied with ingredient(s) ordered on our sites, please contact us immediately (24 hours from which the items were received). For spoilt or damaged items, please attach a photo for our review. Depending on the circumstances, we may in our sole discretion, provide an exchange for the particular food item at our expense or provide discount coupons for future purchases under your meal planning subscription or Group Buys, as applicable.
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What is the cut-off time for paid orders?Orders can be placed any time before Monday, but the final deadline for ordering is always on Mondays, before 6pm. Any orders placed after 6pm on Mondays will be delivered the next Friday (i.e. not the upcoming Friday).
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What would be done when a food product/ ingredient is being recalled?We try our best to look for food suppliers and partners who also ensure food safety in their processes and practices. In an event that food recalls are called for, here are the food recall plan that we have put in place. We will identify which batches of the food item are affected We will immediately remove all recalled food products from sale and notify you the consumer to discard them. We will email you to notify you of the recall. Please ensure that our email does not go to junk mail. We will also show in our website and social media platforms should there be any food recalls. We will accept returns of the recalled product and provide an exchange for the particular food item at our expense or provide discount coupons for future deliveries under your meal planning subscription or the purchase of Nutrition Kits, as applicable.
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How long can a meal set last for?We suggest to use the ingredients up within a week especially perishables such as vegetables.
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How do you do your part in sustainability?What we have put in place When purchasing our meal sets, you are buying only what you need to avoid food waste. Perishables such as vegetables may be packaged with recyclables such as old newspapers. Whenever possible, we support local suppliers Do your part Consider using reusable bags/ cooler bags when collecting your group buy items, reducing the need for single-use bags.
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What are the benefits of Group Buys for Healthy Individuals?There are various benefits. They include: It simplifies the shopping process, reducing the time you need to spend at the physical and online stores and enabling you to focus on your lifestyle. It provides a wide range of ingredients, enabling you to explore diverse, nutrient-rich foods to enhance your diet. You can minimize food wastage, as you use what you need without excess leftovers. You can streamline your meal planning process, allowing you to dedicate more time for other activities It encourages consistent access to essential ingredients, promoting regular and balanced eating habits You can better align your nutrition with your nutritional goals for better health
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Are the proteins in the Nutrition Kit Halal?We work with meat and seafood suppliers with halal certification. We also purchase plant-based proteins that have the halal certification.
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What to expect for the Meal Planning ServicesStep 1: Sign up for a dynamic weekly meal planning subscription service designed specifically for busy athletes or healthy individuals on the website. Step 2: Complete a comprehensive questionnaire that captures your specific dietary needs, goals, performance requirements, allergies, lifestyle, and food preferences. Step 3: Based on your responses, our certified nutritionist will create a personalized meal plan that changes every week to optimize your nutrition and performance. Step 4: The meal plan will include a mix of ready-to-eat meals from F&B establishments, ready-to-eat food options from supermarkets, and customized recipes tailored to your daily needs and workout schedule. Step 5: Receive a weekly meal plan that outlines breakfast, lunch, dinner, and snack options with recommended portion sizes, and timing. Step 6: Utilize delivery services to have ready-to-eat meals and groceries delivered to your doorstep, ensuring convenience and saving time. Step 7: For the included recipes, choose simplified versions or quick cooking methods to align with your busy schedule. Step 8: Follow the dynamic meal plan Step 9: Provide feedback and communicate with the nutritionist through the platform to make adjustments, address any concerns, and receive ongoing support for optimal performance. Step 10: Enjoy the benefits of a personalized and dynamic meal plan that evolves with your busy schedule, ensuring you're fueling your body for success.
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Who will benefit from the Meal Planning Services?Athletes who would like a personalised meal plan to meet their goals. We are currently starting with meal planning service for Athletes. We would be expanding to Healthy Individuals in a later date.
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What about my data?Your data will be kept confidential unless you have consented to the data being sent to organisations, sports clubs, relevant government bodies, etc.
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What are the benefits of Group Buys for Athletes?There are various benefits. They include: It simplifies the shopping process, reducing the time you need to spend at the physical and online stores and enabling you to focus on your lifestyle and training. It provides a wide range of ingredients, enabling you to explore diverse, nutrient-rich foods to enhance your diet. You can minimize food wastage, as you use what you need without excess leftovers. You can streamline your meal planning process, allowing you to dedicate more time for training and recovery It encourages consistent access to essential ingredients, promoting regular and balanced eating habits Athletes can better align their nutrition with their training goals for improved performance (only for those who join the mealplan4athletes plan) Athletes can get the best nutrition for optimal performance. (only for those who join the mealplan4athletes plan)
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